TWO SERIES IN ONE
This is Toni’s most comprehensive presentation of her educational material to date. Focusing on the two biggest challenges facing the front-line staff, Toni equips participants in critical skills and creativity for competing in today’s rapidly changing market. Leasing and Renewals was recorded in the TotallyToni studio to reduce distractions and create an intimate setting with your mentor and coach.
Build a “whole story” for your customer’s best experience.
Think of yourself as the product and build specific personal skills in how you present and equip yourself for the task at hand.
More personal development, and Toni takes a deep dive into Closing!
Develop your people skills with easy, basic requirements for gaining your customer’s trust and respect.
Add value by understanding your market and the customer you are wanting to attract.
Each session provides opportunities for your team to discuss the ideas formulated during the session, and brainstorm plans for implementing the concepts into their own work flows. This is an important step in getting the most from the training presented, and generating productive communication between the front-line staff and their leaders.
Each session is accompanied by the tools required to implement the ideas. Some of the graphics are ready to use as-is, some are ready for your brilliant customization. Watch for the Toni Tool logo to find the samples and graphic files available.
Note: Only Toni e_demand members are licensed to use Toni’s copyrighted materials.