Toni’s Interview Guide is designed with questions crafted to inspire a future resident to share their apartment wants and needs. The sequence of these questions is widely field-tested and refined for a smooth interview that provides the leasing professional a consumer-centric second-person discussion about the community. Get started today with the three special tool downloads right here in this coaching session. Download the Interview Guide and the Interview Guide Questions. This gives you a working sample and a WORD document with the questions that you can edit and adapt to  your community’s policies. Also, download the practice assignment to begin using your new interview skills and practicing your new interview questions.