Current Library Content

TOP watched videos including:

  1. Leasing By The Numbers
  2. BE Great FULL about your property
  3. Negotiating a Rent Increase on the Renewal Part 1
  4. Negotiating a Rent Increase on the Renewal Part 2
  5. Negotiating a Rent Increase on the Renewal Part 3
  6. Negotiating a Rent Increase on the Renewal Part 4

LIVE Seminar footage from Toni’s most popular programs:

  1. Getting Your Wings / Cause & Effect / Intent-Driven Moments / Respond with ability [34:08]
  2. Changing Your Habit Loop / I am ABLE / The Habit Loop / Affirmations [10:03]
  3. Sitting on Go / Leasing IQ – Immediacy & Quickness / Closing on First Contact [27:45]
  4. Help not Hype – Value positioning [10:03]
  5. Statement of Worth / Value on the Market, Mortgage Perception, Establish HIGH Value [17:30]
  6. Value Leasing – Not on your RENT! No discount pricing! [19:14]
  7. Percpetionomics & The Value of Experience [23:49]
  8. Point of Purchase Experience – Celebration Station/ Leasing Bistro, 100% Closing [13:17]
  9. Marketing Pantry: Collages, E-cards, EmojiMail, BitMoji Face stickers [14:03]
  10. Become the Moving Expert – Create a Since of Urgency – Lease by the Number [12:22]
  11. Bonus Ideas/ Voice E-mail, Props on Tour, Love Note Station, Wellness Plan [30:58]
  12. Leasing Telephone, Interview Guide [9:55]
  13. We Culture – Customer Service [32:24]
  14. Maintenance Moments – Proactive Resident Education/ Telephone Diagnostics [24:31]

The 52 Step Journey to Leasing Excellence
Each week in 2018 Toni will add a new step on leasing excellence.

This is what is available right now!                                                                             

  1. The Commitment: What it takes to reach excellence [10:11]
  2. The role of Multifamily Housing in America. It’s not a JOB, it’s a Career [12:43]
  3. Experience is the Greatest Teacher: Tips for shopping the comps [16:30]
  4. Accountability & Excellence: Setting Yourself up for Success [10:11]
  5. Research & Documentation of Your Online Reputation [14:25]
  6. Know your company, team & community: On-the-Job Self-Study Program [10:03]
  7. Compassionate Listening is a Key to Successful Leasing [10:41]
  8. Shopping Report Executive Summary: EXCELLENT in your impressions! [15:08]
  9. Shopping Report Executive Summary: Primary Closing Technique [23:01]
  10. Shopping Report Executive Summary: Why or why not Lease [14:44]
  11. Shopping Report Executive Summary: Leasing Agents Strongest Area [15:04]
  12. Shopping Report Executive Summary: Leasing Agents Weakest Area [10:14]
  13. Did the leasing professional convey a warm and inviting attitude? [13:26]
  14. Great Interview Skills for the Telephone: Get Their Story [11:17]
  15. Being Warm & Inviting: Build rapport, confidence and trust! [12:34]
  16. Telephone & The Powerful WHO Questions; The Heart of their story! [14:29]
  17. Telephone Connection Questions: phone, email, social media & video chat [11:54]
  18. Did the leasing professional ASK how you knew the community? [15:06]
  19. Active Listening & engaging The customer’s WHAT questions! [13:06]
  20. 3 Powerful Key Questions to unlock WHEN in their story? [06:39]
  21. How many occupants is the heart of the WHO in their story! [12:38]
  22. The Importance of Value Positioning the Price Range Questions [09:53]
  23. Specific Needs: Matching your property to their needs [10:17]
  24. Making Success A Habit: Setting Alarms for Excellence [14:46]
  25. The Important Role of your Company Website [08:03]
  26. Describe apartment features and or community: Establishing Love Notes [12:55]
  27. How to Create a Meaningful Since of Urgency: Get on the list! [13:23]
  28. Extending an invitation, Giving directions with Memory Associations! [12:05]
  29. Making a Specific Appointment – Tips to get all 15 points [13:34]
  30. The YES Path – Managing the Tour Route [12:53]

Pin It on Pinterest

Share This